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Wednesday was horrifying.

 

He started the day with three unpleasant voicemails.

One from an angry client.

One from Karen.

One from corporate.

 

The client was angry because he’d received the wrong order, and he was short on supplies. Jim had to spend an hour on the phone with him, eventually three-waying Darryl in to verify that the shipment would be corrected.

 

Karen had called to say that she wasn’t feeling well, and she was staying home. Probably that night as well.

 

But the worst part of the day was when he returned the call from corporate.

 

“Dunder-Mifflin, this is Pam.”


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