She immediately transferred him over to her boss, then hung up. She could just picture him…sitting there, slack-jawed and speechless, the phone still smashed up against the side of his confused face.

She twirled her chair around twice (making herself only slightly dizzy), her eyes pinched shut in unexpressed exuberance. She did a quick victory dance in her chair, then settled herself down to finish some work (read: FreeCell).

The feeling of unrelenting freedom and satisfaction in hearing his voice, listening to his words, and knowing that he was affected…it was empowering.

It was almost time for the big guns.